Services

Customer Support

 

With the Customer Support Service at Equilab you will access a personalised service by which you may obtain information, assesment, quotations, and a quick order processing. The delivery of our stock products is generally within 24h, using our standard courier service, or you may collect your goods in our premises in San Sebastián de los Reyes, Madrid, Spain, using your own transport service.

 

Telephone: 91 661 00 22 (switchboard)

E-mail: equilab@equilab.es

Opening hours: 8 to 14 and 15 to 18 h

                       7:30 to 15 h (summer)

 

 

 

Technical Support

 

At Equilab, our technicians are specially qualified and trained to offer a repairs and maintenance service for your industrial laboratory equipment. 30 years of experience guarantee our performance sorting out breakdowns quickly and efficiently.

 

It is not only the technical staff reparing the unit, but the whole team at Equilab works together to produce an effective solution, including in some cases to contact directly with the manufacturer to sort out those issues that go beyond usual breakdowns.

 

 

 

Maintenance Service

 

A good maintenance of the units is the best preventive action to avoid inconvenient interruptions that may affect the productivity of the company. Ask now for an Annual Maintenance Contract quotation for your unit/s and ensure that way a correct functioning.

 

Equilab’s Maintenance Service covers the whole area of Spain.