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Customer Service

With the Customer Service at Equilab you have got access to a personalized care service from which you can obtain information, advice, quotations and the quick processing of your orders. For articles in stock you can have a 24 h. time delivery with our standard freight or you can collect your order from our premises in San Sebastián de los Reyes, Madrid, using your own means.

Telephone: + 34 91 661 00 22 (switchboard)
Email: equilab@equilab.es
Office hours: 8 to 14 and 15 to 18 h.
Atención al Cliente
Technical support

The technical staff at Equilab is specially qualified in maintenance and repair of laboratory units. 25 years of experience vouch for our success in fixing problems quickly and effectively. The working criteria of the technical staff does not stop with sorting out the breakdown: the whole staff in Equilab works as a team to provide an effective solution, including in some cases the direct contact with the manufacturer to give solutions to issues that are outside the scope of ordinary breakdowns.

Maintenance Service
A good maintenance service of your units is an effective preventive action to avoid unexpected interruptions that can affect the productivity of your company.
Please ask for a personalized quotation of our Annual Maintenance Contract for your laboratory units, ensuring this way they will be kept in perfect working order.

Equilab’s technical coverage reaches the whole territory of Spain.

Servicio Técnico
Espacio para el desencadenante de la información sobre herramienta.